insider interventions

suicide prevention consultation services

for organizations that care for people in crisis

Hi, I’m immy,

I help organizations prevent suicide and better support trauma survivors by bridging:

  • lived experience,

  • frontline insight, and

  • policy expertise

to improve community response to suicidality.

  • University of Guelph
    Bachelor of Science, Neuroscience
    September 2015 to June 2020
    Grade: 4.0

    • Worked as a STARTonTrack Program Facilitator with Student Wellness Services

    • Research project with the Elena Choleris lab on estrogen and oxytocin’s impact on social recognition

    • Writer for the Ontarion, independent student newspaper, for 5 years

  • Healthcare Security Officer
    July 2017 to September 2020

    • Used crisis intervention principles to deescalate individuals in crisis, while ensuring patient and staff safety

  • Police Cadet & Constable
    October 2020 to May 2022

    • 4 day training with Intimate Partner Violence Unit (IPVU) and Child Abuse & Sexual Assault (CASA) Unit

    • 4 day training with Detective Constables in Persons Unit

    • Awarded 5 positive performance file entries for going beyond the call of duty

    • Nominated for the Diversity, Equity, and Inclusion committee by my Staff Sergeant

    • Graphic designer and content creator for the Halton South Asian Support Network

  • Case Manager
    October 2022 to February 2023

    • Provide case management at:
      — Martha House (women and children fleeing from domestic violence)
      — Mary’s Place (Single women experiencing homelessness)

    • Conduct in-person and telephone risk assessment, safety planning, and crisis intervention for VAW clients. Operate a crisis line, providing crisis intervention and emotional support to callers

    • Use French to communicate with and support Francophone clients

    Intensive Case Manager
    February 2023 to June 2023

    • Work with clients experiencing chronic homelessness to secure housing, coordinating and attending appointments with clients

    • Provide ongoing case management supports to ensure housing is maintained. Work collaboratively with various agencies to leverage and coordinate services to meet client needs

    • Work in the office, emergency shelters, encampments, overflow hotels, and in the community

  • Group Facilitator
    November 2022 to June 2023

    • Facilitate youth groups designed for:
      — Eating disorder prevention
      — Anti-bullying education
      — 2SLGBTQIA+ community building
      — Supporting the siblings of autistic children and youth

    Prevention Services Coordinator
    June 2023 to November 2024

    • Maintain a client caseload of 20 children and youth experiencing mental health concerns for group and individual services

    • Completely redeveloped the Eating Disorder Prevention Program, and launched the self-esteem coaching program

    • Through this work, I launched the 1st program for males experiencing body image concerns in Canada. I was later interviewed with my first male client by Milton Today!

    • Completed the McMaster Field Instructor Course and instructed 2 psychology students, and 1 social work student

  • Community Development Halton – Halton Region, ON Community Planner, February 2025 – ongoing

    • Conduct research and report on social trends and policies, including inter-jurisdictional scans, primary and secondary data collection, data analysis, data visualization through Power BI, and managing the peer review process for the monthly Community Data Watch publication on Halton community data.

    • Prepare reports, blogs, social media posts, short-form videos, community workshops and presentations about research, policy analysis, and advocacy on key social justice issues like housing and homelessness, food insecurity, and the nonprofit sector.

    • Initiate and maintain stakeholder relationships with local elected officials, public servants, nonprofits, organizations, advocacy groups, and citizens, while maintaining high political acuity.

    • Lead coalition efforts, including establishing the Impact Halton Coalition, a coalition of nonprofits. Establishing terms of reference, facilitating monthly meetings, recruiting a Leadership Team, building a webpage to display our work (www.cdhalton.ca/impact-halton-coalition), and organizing the first Celebrating the Sector event with 80 tickets sold.

    • Lead and manage the Youth Engagement Research Project. This includes recruiting, training, and leading a team of 10 youth volunteers to conduct research on the state of volunteering in the City of Burlington through surveys and focus groups. Key deliverables from this project include a written research report, 2 workshops with recommendations for the nonprofit sector, and 2 workshops for youth.

  • McMaster University, Hamilton, ON – expected graduation in April 2026 Masters of Public Policy, Focus on Housing Policy

    • Completed courses include: Project Management, Stakeholder Management, Data Analysis I & II, and Informatics.

    • Elected Student Class Representative.

    • Recipient of entrance scholarship ($2500), 2025 Scholarship Award for Outstanding Student Performance in PUBPOL701: Public Policy Making ($250), and an additional $800 scholarship.

    • One of four students selected by the program's Executive Director and instructors to compete in the Canadian Association of Programs in Public Administration Case Competition (CAPPA) 2025.

I bring insights from my degrees in neuroscience (BSc) & public policy (MPP) + 9 years of frontline mental health work:

and my lived experience with:

Complex Trauma or Complex-PTSD (C-PTSD), Childhood Sexual Abuse (CSA), Domestic Violence (DV), Depression & Anxiety, Suicidal Ideation, Chronic Pain, Sexual Assault (SA), and Post Traumatic Stress Disorder (PTSD).


I founded Insider Interventions after seeing mental health and social service systems from the inside.

These perspectives allow me to see something many organizations struggle to identify:

Where systems unintentionally fail the people they are meant to support.

Insider Interventions helps organizations close those gaps.

Effective consulting goes beyond delivering presentations. It requires understanding how an organization’s systems, policies, and culture interact with the realities of trauma and suicide risk.

At Insider Interventions, consulting projects are designed to:

  • address clear institutional challenges

  • produce actionable recommendations

  • strengthen organizational safety and resilience

Our work focuses on practical strategies that organizations can implement to better support both the people they serve and the staff who support them.

Our Approach

Consulting Services

Organizations that work with vulnerable populations are increasingly facing complex challenges related to trauma, suicide risk, and staff burnout. Many teams are deeply committed to supporting the people they serve, but may lack clear systems for responding to crisis, preventing harm, or supporting staff who are exposed to trauma in their work.

Insider Interventions provides consulting services designed to help organizations strengthen their response to trauma and suicide risk. Drawing on experience inside mental health systems, social services, and public policy, our work helps identify blind spots and develop practical solutions that improve safety, confidence, and care.

Our consulting focuses on:

  • suicide prevention systems

  • trauma-informed organizational practice

  • crisis response protocols

  • staff support and burnout prevention

  • survivor-informed program design


Suicide Prevention Systems Review

Many organizations encounter suicide risk but do not have a clear or consistent system for responding to it.

Staff may feel uncertain about how to respond when someone expresses suicidal thoughts, when to escalate concerns, or what documentation and protocols should be followed. Without clear systems in place, this can create risk for both clients and organizations.

The Suicide Prevention Systems Review helps organizations assess their current approach and develop clear, practical frameworks for responding to suicide risk.

Typical clients

  • universities and student wellness services

  • youth mental health agencies

  • shelters and anti-violence organizations

  • nonprofits serving vulnerable populations

Scope of work may include

  • leadership interviews

  • review of existing suicide prevention policies

  • analysis of crisis response procedures

  • staff focus groups

  • identification of system gaps and risks

Deliverables

  • suicide prevention framework

  • crisis response protocol

  • staff training recommendations

  • implementation roadmap

Typical timeline: 6–8 weeks


High-Trauma Workforce Support Strategy

Professionals working in mental health, policing, shelters, and crisis services are regularly exposed to traumatic experiences through their work. Without adequate systems for support, this exposure can lead to burnout, secondary trauma, compassion fatigue, and high staff turnover.

The High-Trauma Workforce Support Strategy helps organizations design structures that support staff wellbeing and sustainability.

Typical clients

  • police departments and first responder organizations

  • shelters and anti-violence programs

  • youth crisis services

  • hospitals and healthcare organizations

  • social service agencies

Scope of work may include

  • trauma exposure analysis

  • staff interviews

  • supervision model review

  • burnout risk assessment

Deliverables

  • staff support framework

  • trauma-informed supervision guidelines

  • burnout prevention strategy

Typical timeline: 6–8 weeks


Trauma-Informed Organizational Audit

Many organizations aim to be trauma-informed, but implementing trauma-informed practice across policies, programs, and staff interactions can be challenging.

Without intentional systems in place, organizations may unintentionally create environments that retraumatize clients or leave staff unsure how to respond to trauma.

The Trauma-Informed Organizational Audit provides a comprehensive review of how an organization’s policies, practices, and programs interact with trauma.

Typical clients

  • shelters and anti-violence programs

  • youth and family services

  • community nonprofits

  • universities

  • police units working with survivors of violence

Scope of work may include

  • policy and procedure review

  • staff interviews and focus groups

  • program observation and analysis

  • trauma risk assessment

Deliverables

  • detailed findings report

  • recommendations for policy improvements

  • trauma-informed practice guidelines

  • implementation strategy

Typical timeline: 6–10 weeks


Survivor-Informed Program Design

Programs that support survivors of abuse and violence are most effective when they are designed with survivor perspectives in mind. Without this insight, programs may struggle with participation, trust, or impact.

Survivor-Informed Program Design consulting helps organizations develop services that better reflect the realities and needs of the people they serve.

Typical clients

  • nonprofits and community organizations

  • shelters and anti-violence programs

  • youth support programs

  • grant-funded initiatives

Scope of work may include

  • program needs assessment

  • survivor-informed design process

  • safety and consent frameworks

  • evaluation design

Deliverables

  • complete program blueprint

  • facilitation guides and materials

  • program evaluation tools

Typical timeline: 6–12 weeks